We know choosing the right waste management partner for any project is a stressful process. Douglas Disposal looks to eliminate that stress by providing all our customers with the Douglas Difference Guarantee.

 

Our "Douglas Difference" Guarantee

We guarantee your septic tank will be pumped professionally, cleaned thoroughly, and left odor-free — or you don’t pay a dime.

Here's what that means:

• ✅ On-Time or You Get $100 Off
  If we're late by more than 15 minutes without notice, we’ll take $100 off your bill. Your time is valuable — and we respect that.

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• ✅ We Handle All the Dirty Work
  You don’t lift a finger — no digging, no mess, no stress. If we leave a mess on your property, we’ll not only clean it up — we’ll refund 25% of your payment for the inconvenience.

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• ✅ No-Backup Promise
  If your septic system backs up within 6 months of our service, we’ll return and fix it for FREE

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• ✅ "Flush Test Certified"
  We flush test before we leave. If it doesn’t flow smoothly, we stay until it does — no matter how long it takes.

 

Why do we offer this?
Because we believe if a job's worth doing, it’s worth guaranteeing. We’re not the cheapest — but we are the most reliable, transparent, and risk-free septic solution in town.

You’ve got 💩 — we’ve got your back.​