FAQS

A septic system is an underground structure for treating wastewater in areas without centralized sewer systems. It includes a septic tank and a drain field. The tank, made of concrete, fiberglass, or plastic, collects wastewater from your home. Solids settle at the bottom as sludge, while the liquid (effluent) flows out to the drain field, filtering into the soil for natural treatment. It's a simple yet effective way to manage waste! 🌱

Here's a simple rule: if you wouldn't put it in your body, don't put it in your septic system! Avoid additives and drain cleaners—they can push problems from your tank to your field. Steer clear of paint, harsh chemicals, bleach, and anti-bacterial soap, as they disrupt the tank's chemical balance and kill the good bacteria needed for a healthy system. Keep it clean and simple! 🛁

Generally, you should pump your septic tank every 2 years. However, this can vary depending on the number of people in your household and their water usage habits. Regular pumping helps keep your system running smoothly. If you're unsure, give us a call and we'll help you figure it out! 📅

• Have the tank cleaned/pumped every 2-3 years for the average family of 4.

• Keep showers short. Run dishwashers and washing machines only when full.

• Use liquid laundry & dishwasher detergent instead of powder or plastic pods.

• Use 1 or 2 ply toilet tissue (back of the package will say SEPTIC FRIENDLY).

• Have the lids of the tank easily accessible in case of emergency.

• Use water moderately. Use less water over a longer period of time.

• Use soft water to prevent soap scum build-up in pipes and baffle areas.

Avoid putting food or grease down the drains. Don't dispose of feminine products or wipes in the toilet. Avoid overusing your system with back-to-back laundry or showers. Don't plant trees or shrubs over the tile bed, and never drive heavy vehicles over it. Most importantly, don't forget regular maintenance and pumping. Keep these tips in mind to ensure a healthy septic system! 🚫🌳

Regular inspections are key to keeping your septic tank in top shape. Watch out for these signs that it might be failing: backed-up drains, spongy spots near the leaching bed, sewage on the ground, unpleasant odours, murky well or surface water, more than 3 years since the last service, damp and sludgy soil near the tank, sewage backup in bathrooms and sinks, and paving or planting gardens over septic tanks. If you notice any of these, give us a call! 📞

If your tank starts backing up, you should call a professional immediately.

While you wait, make sure to avoid contact with the material that’s coming back up. The wastewater can contain harmful pathogens. Cleanup personnel wear protective clothing, and thoroughly wash and disinfect all equipment used afterwards.